About US

Step Up Products is a family owned small business located in Southern California. Established in 2015, our mission is to bring quality products to consumers at affordable prices.

From organic snacks to beach fashion, from earth friendly straws to practical household items, we work hard to make your life better.

Kristine and Sean G, Founders

Step Up Products is a family owned small business located in Southern California. Established in 2015, our mission is to bring quality products to consumers at affordable prices.

From organic snacks to beach fashion, from earth friendly straws to practical household items, we work hard to make your life better.

Kristine and Sean G, Founders

Step Up Products is a family owned small business located in Southern California. Established in 2015, our mission is to bring quality products to consumers at affordable prices.

From organic snacks to beach fashion, from earth friendly straws to practical household items, we work hard to make your life better.

Kristine and Sean G, Founders

Step Up Products is a family owned small business located in Southern California. Established in 2015, our mission is to bring quality products to consumers at affordable prices.

From organic snacks to beach fashion, from earth friendly straws to practical household items, we work hard to make your life better.

Kristine and Sean G, Founders

Step Up Products is a family owned small business located in Southern California. Established in 2015, our mission is to bring quality products to consumers at affordable prices.

From organic snacks to beach fashion, from earth friendly straws to practical household items, we work hard to make your life better.

Kristine and Sean G, Founders

Step Up Products is a family owned small business located in Southern California. Established in 2015, our mission is to bring quality products to consumers at affordable prices.

From organic snacks to beach fashion, from earth friendly straws to practical household items, we work hard to make your life better.

Kristine and Sean G, Founders

Step Up Products is a family owned small business located in Southern California. Established in 2015, our mission is to bring quality products to consumers at affordable prices.

From organic snacks to beach fashion, from earth friendly straws to practical household items, we work hard to make your life better.

Kristine and Sean G, Founders

Step Up Products is a family-owned small business located in Southern California. Established in 2015, our mission is to offer high quality products backed by 100% customer satisfaction. 

We first introduced our retractable laundry drying racks to the U.S. market in 2018 on Amazon.com and got extremely positive feedback. Our customers asked for different colors and sizes, and we grew our portfolio to a total of six models. Since then, we have expanded our sales to Wayfair, Home Depot and Lowe’s in the U.S. as well as to Europe and to Japan. We are humbled with the demand we get. We sell out from time to time and our customers send us tens of e-mails asking for the next shipment!

What makes us so passionate and driven about what we do is to get 5-star reviews with real-life pictures from our customers using our drying racks in their homes. So, please keep them coming.

We hope you enjoy our drying racks as much as we do!  

Step Up Family

aPrivacy Policy

Last updated: January 06, 2018

TileMode Inc. (“us”, “we”, or “our”) operates the www.tilemode.com website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at www.tilemode.com

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information (“Personal Information”).

We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

Do Not Track Disclosure

We support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Security

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

This Privacy Policy is effective as of February 19, 2015 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

If you have any questions about this Privacy Policy, please contact us.